This policy explains how Glacvent collects, uses and protects the information you share with us through glacvent.com. Last updated September 2026.
Who We Are
Glacvent installs, maintains and repairs air conditioners for homes and businesses in Port Harcourt and across Nigeria. This page explains what personal information we collect through glacvent.com, why we collect it, and how we handle it.
Information We Collect
When you fill in our contact form, we collect the details you provide, typically your name, phone number, email address and a short message about what you need. If you call one of our technicians directly using a number listed on this site, that call happens between you and the technician and is not recorded or stored by us. We also collect basic technical information automatically, such as your browser type, device type, and which pages you visit, through standard analytics tools.
How We Use Your Information
We use the information you submit to respond to your enquiry, schedule a site visit or service call, and provide a quote. We use aggregated, non identifying analytics data to understand which pages and guides are useful to visitors, so we can improve the site over time.
Cookies and Analytics
Like most websites, glacvent.com uses cookies for basic functionality and uses Google tools to understand how visitors use the site. These tools may place cookies in your browser and collect information such as pages viewed and time spent on the site. You can disable cookies in your browser settings at any time, though some parts of the site may not work as well without them.
Sharing Your Information
We do not sell or rent your personal information to anyone. When you request a service, we share the details you provide with the Glacvent technician assigned to handle your job, so they can contact you and complete the work. Our website host and analytics provider may process technical data on our behalf as part of running the site.
Data Retention
We keep contact form submissions for as long as reasonably needed to respond to your enquiry and, where you become a customer, to keep a record of the service provided. You can ask us to delete your information at any time using the contact details below.
Your Rights
Under the Nigeria Data Protection Act 2023, you have the right to ask what personal information we hold about you, to request that it be corrected if it is inaccurate, and to request that it be deleted where we have no ongoing reason to keep it. To make any of these requests, contact us using the details below.
Children's Privacy
Glacvent.com is a business website and is not directed at children. We do not knowingly collect personal information from children.
Changes To This Policy
We may update this policy from time to time as our website or services change. The current version will always be available on this page.
Contact Us
If you have any questions about this policy or want to access, correct or delete your information, call us on 0704 254 3723 or reach out through our Contact page.